Terms & Conditions

These Terms & Conditions govern your use of tratoli.com and any quote, booking or service provided by Tratoli Management Private Limited (“Tratoli”). By using the site or booking with us, you accept these terms.

Tratoli curates and arranges multi-city travel packages — flights, accommodation, transfers, sightseeing and meals. We act as a facilitator between you and the airlines, hotels and operators who deliver each service.

Quotes are indicative until confirmed in writing, and prices and availability can change before a booking is finalised.

Requesting a quote does not create a booking. A booking is confirmed only once we issue a written confirmation and the agreed payment has been received.

You are responsible for giving accurate traveller details. Names must match passports and government identification exactly; corrections after ticketing may carry charges.

All prices are quoted per person on twin-sharing basis unless stated otherwise, and include taxes as specified in your quote. Optional add-ons are charged separately.

Payment schedules are set out at the time of booking. Some components require full prepayment to secure availability.

Cancellations, amendments and refunds are governed by our Cancellation & Refund Policy and by the rules of the underlying airlines, hotels and operators, which may be stricter.

You are responsible for valid passports, visas, permits and health requirements for your trip. Tratoli can advise, but cannot be held liable for entry being refused due to missing or invalid documents.

We strongly recommend comprehensive travel insurance for every traveller.

Tratoli is not liable for delays, cancellations, losses or injury caused by third-party suppliers or events beyond our reasonable control, including weather, strikes and force majeure. Our liability is limited to the value of the services booked through us.

All content on tratoli.com is owned by Tratoli or its licensors and may not be reused without permission.

These terms are governed by the laws of India, and disputes are subject to the jurisdiction of the courts of India.